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I am unable to fulfill payment

I want to order a Spotter
Are you unable to complete the payment process in our webshop when ordering a Spotter? Please check the following first:

  • Have all the details been entered correctly?
  • Is there an issue at your bank?
  • Do you have the option to pay for your order via another payment method?

Have you checked everything but still can’t pay? Please contact our support department via this contact form. 

I want to order prepaid credit 
Can’t complete the payment when ordering prepaid credit in your account? Then check the following:

  • Are you properly logged in to your account?
  • Does your screen not open to proceed to checkout? Please go through the steps of the upgrade again.
  • Have all the details been entered correctly?
  • Have you agreed to the Terms and Conditions by clicking the checkbox?
  • Is there an issue at your bank?
  • Do you have the option to pay for your order via another payment method?

Have you checked everything but still can’t pay? Please contact our support department via this contact form.

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